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Got a technical support question? Support technicians can be reached by phone or by e-mail. Technical support hours are from 8 a.m. to 5 p.m. central time, Monday through Friday.
Before contacting our Support Department, please make sure to check the Help file (press F1). We have taken every precaution to ensure documentation thoroughly explains the software, its capabilities, and operation. Please click here for a list of
frequently asked questions.
Ultimate Business Planner and Ultimate Financial Forecaster use state-of-the-art software technology. If you are having difficulty running one of these applications, please download and run the appropriate self-extracting, self-installing update program listed below. This will automatically update the support files required to run your software.
There are no updates available at this time.
User Guides are saved as PDF files (Portable Document Format). With PDF files, you can quickly navigate through the document and even print at laser quality. To view PDF files, you need Adobe Acrobat installed on your computer. If you do not already have Acrobat, it's available free of charge from Adobe's Acrobat Web site. If you choose to have your order shipped to you, your software will include a hardcopy of the User Guide.
Ultimate Business Planner User Guide - Click here to download (1.2 MB)
We are here to help you! ABS support technicians offer registered users assistance on the operation of ABS software. Please remember, these individuals are not business consultants, but technical consultants that can address installation, operation, and printing questions, as well as other functional questions you may have regarding your software.
ABS offers 90 days of FREE technical support to registered users. Thereafter, there is a nominal charge per call with a credit card. To speak to a support technician, please call 1-701-235-5226.
Technical support is also available via e-mail by using the form below:
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