Got a technical support question? Support
technicians can be reached by phone or by e-mail. Technical support
hours are from 8 a.m. to 5 p.m. central time, Monday through Friday.
Before contacting our Support Department, please
make sure to check the Help file (press F1). We have taken every
precaution to ensure documentation thoroughly explains the software,
its capabilities, and operation. Please click here for a list of
frequently asked questions.
Ultimate Business Planner and Ultimate Financial
Forecaster use state-of-the-art software technology. If you are having
difficulty running one of these applications, please download and run
the appropriate self-extracting, self-installing update program listed
below. This will automatically update the support files required to run
your software.
There are no updates available at this time.
User Guides are saved as PDF files (Portable
Document Format). With PDF files, you can quickly navigate through the
document and even print at laser quality. To view PDF files, you need
Adobe Acrobat installed on your computer. If you do not already have
Acrobat, it's available free of charge from Adobe's Acrobat Web site.
If you choose to have your order shipped to you, your software will
include a hardcopy of the User Guide.
Ultimate Business Planner User Guide - Click here to download (1.2 MB)
We are here to help you! ABS support technicians
offer registered users assistance on the operation of ABS software.
Please remember, these individuals are not business consultants, but
technical consultants that can address installation, operation, and
printing questions, as well as other functional questions you may have
regarding your software.
ABS offers 90 days of FREE technical support to
registered users. Thereafter, there is a nominal charge per call with a
credit card. To speak to a support technician, please call
1-701-235-5226.
Technical support is also available via e-mail by using the form below: